We offer shipping Direct from the Distributor to you!

Shipping is availble within the Continental United States. We are able to ship outside this area but shipping will be more depending on location and will be handled on an individual basis. 

We calcuate shipping cost based on weight. We charge $9.oo plus $1.oo for each pound within your order. Since we have weight listed on every product you can easly estimate your shipping cost before you checkout.

We are proud of our efforts to keep shipping prices low saving you time and money overall.

Orders are generally shipped out within two days of order placed with the distributor and can take 2-7 business days. 

Excption: Credit Card orders my take 3-5 business days to clear for fraud securiety reasons. Orders will not be placed until payment is varified. 

Our products come with a warranty against factory defect direct from the distributor. Should you find a problem with your product please contact the distributor listed in the packaging for a replacement or contact us at 3DzFamily@excite.com or by phone Mon-Fri 9am-4pm pacific standard time.

Note:  Potty Training Buddy System & Bedwetting Alarm distributor provides the 1-year warranty with replacement only.

• If you are not completely satisfied with your purchase, you may return any merchandise in "new and unused" condition within 30 days of receipt for a refund, excluding shipping fees.

• To ensure product integrity AND for health, hygiene and sanitary reasons we are unable to accept returns on any kind of personal items such as potty training pants, potty seats, potty chairs, urinals, etc. - anything that may have come in contact with urine or feces if the original packaging is not fully intact. .

• For hygienic reasons, we are unable to accept returns with any indications that it has been used, installed or applied . This includes, but is not limited to, items that have been assembled, unsealed videos, DVDs and CDs and any personalized items.

• New and unused means saleable condition, not used, worn or dirty.

• We cannot refund original shipping fees or the cost of return shipping.

• A restocking fee of 15% up to a maximum of $8 will be applied to all returns.

• Exchanges may incur additional shipping charges.

• All returns and refunds are subject to final approval from our Customer Service Department.

• Please allow 7 – 10 business days for your return and credit request to be processed.